FREE Computer Help 24/7

Please Note: This article will appear in the December issue of First Monday magazine.

No Strings Attached …

“Computer Problems Solved FREE OF CHARGE”
24/7 Service for the Public

http://tinyurl.com/ask-pamela

by Gregory West
prospector16(at)gmail.com

The title of this article is true. Just ask members of the Sarnia Computer Group: SCUG (www.scug.ca), as they know first-hand how fast and efficient this free service works.

All too often we find ourselves sinking in the mystery sea called Windows. We know what we would like to do but just can’t figure out the “how”. The further we click through our computers the worse our adventure becomes. We end up at a DEAD END and completely frustrated to the point of never wanting to turn the computer on ever again.

If the above situation sounds even remotely familiar, read on because now you are in luck and at no cost this time. Our saving grace: “The Computer Tutor”, Pamela Tabak.

When I was the editor for the Sarnia Computer Users’ Group (scug.ca) I met Pamela somewhere in Cyberspace as she was writing a monthly article in another computer group’s newsletter. The one thing that struck me strange was that this person was offering a free computer-help service, not only for free, but offered answers back within 24 hours. Of course, it wasn’t long until we had The Computer Tutor column on the Sarnia computer group’s team as a columnist. Many SCUG members who began using this free service quickly began raving how simple and fast the answers back came.

Pamela tells the story of an “old gentleman” who told her he purchased a new computer.  He contacted Pamela for help because he was “tired of waiting for a phone call from his children and grandchildren” for computer help. Pamela did help this man to learn about his computer. Pamela quickly points out that “it is never too late in life, or even impossible, for seniors to learn about them.”

So how does this free 24/7 help service work?

Simply go to this site: http://computertutorinc.net/survey/questions_2008.htm and fill out the form with the details of your problem/question. One thing to keep in mind is that you must fill out the entire form, not forgetting to enter your email address so Pamela can reply to your issue.

After many suggestions and requests Pamela made the decision to publish a book that demonstrates the main questions others have queried via email. Pamela’s new book comes with the “most frequently asked questions” by seniors using computers. It overflows with excellent “how to” computer tips.  Check it out her website at: http://www.computertutorinc.net and see how she is helping others. Oh yes, Pamela is also a certified Ebay instructor so if you have questions on Ebay fire away!

TIP OF THE WEEK: BUTTERSCOTCH

Almost everyone likes butterscotch, right? Well if you do you will like it even better now. Butterscotch is now online, you cannot taste it, however you can use this website to get free video training on hordes of subjects, programs and more.

How about free tutorials on MS Word 2007, Blackberry Basics, Finer Points of FACEBOOK, Buying and Selling on Ebay, adding your Photos to Flickr, using gmail and Google Earth and so much more.

As well, Butterscotch has a downloads section where you can get some free software, shareware and demo programs for every computer system. (www.butterscotch.com/tutorials.html)

Thanks to Gerry Timm of Sarnia, Ontario for Emailing me this excellent find.

Gregory West is a Mac Computer Instructor for Lambton College.  He also holds free “Basic PC Computer and Internet Training” seminars at Central United Church: 
http://central-united-church.org – (Click on “Groups).
Gregory can be reached at prospector16@gmail.com
More TIPS on Greg’s Blog: http://tips4computers.wordpress.com

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