Your Parents Now Have a Laptop? Good Luck!

Santa Brought Your Parents

A Laptop! Oh No?

By Gregory West

Don’t read any further, unless you need to “Teach your parents well…”

I have always enjoyed seeing people get computers for the first time. Although it is hard to detect the look in their eyes: horror or excitement.

My first computer was in 1972, it was the size of a house, well not really, but close. It was a beast of a machine, an IBM 360 located in the data centre where I worked as a keypunch programmer. My first home computer was in 1984, a Mackintosh desktop, much smaller but not easier to use. It had no help buttons as it came with an extra box of instructional manuals. I couldn’t call others for help because hardly anyone had a home computer back then. Some people still experience huge learning curve with their first computer.

Your parents and/or grandparents may get their first computer from Santa this year…look out!  Your life will never be the same. Guess what they probably know where you live. They know your home and cell phone number. They even have your work phone number. They may have mastered the art of texting. You cannot escape from the proverbial: “How do I do this?”

I know people who literally hide. They screen calls. They turn out lights and read from the reflection of their computer screens or light candles fearing a drive-by from parents. All in an effort to evade the constant cry for tech help from relatives who want to learn but cannot figure it out alone.

Sure, we must admit it is fun at first. Seeing them slowly getting the gist of how to send and receive an email. The look in their eyes when they perform their very first Google search. This is all well and good, and even sort of healthy. But when you leave them home alone, that is when it starts. The constant queries begin like this:

Parent: “HELP me.”

You: “What did you do?”

Parent: “Nothing, I didn’t touch a thing. The computer won’t do anything.”

You: “Did you reboot the computer?”

Parent: “Do what?”

You: “Restart your system.”

Parent: “Do I unplug everything?”

You: “Never mind, I’ll be right over, AGAIN.”

It won’t stop here with one visit. Now they really start seeking you out…STOP! Wait a minute. This is our parents we are talking about. The ones who asked Santa for that computer, the same one we talked them into asking Santa. Now it is our moral duty to stand up and be counted, to come to their rescue. We are like super sons and daughters. But how can we accomplish this almost impossible task and keep our sanity?

Never fear, Google is here. Google realized this is a massive problem for many siblings and most just don’t have the time to help and designed free training videos.

Introducing: “Send your parents A TECH SUPPORT care package.” from Google. No, this is not a scam, it for real. As of this writing 13,999 parents have received this care package. Ok, I can hear the questions: ”What is it”?

Google’s TECH SUPPORT is your “saving grace”. And to be honest, you might just learn some tips and tricks yourself from these videos. Here’s how it works:

There are five categories: BASICS – WWW – COMMUNICATION – MEDIA – FINDING INFORMATION. Within each category you find real help video topics in the BASIC as Copy & Paste, Screensavers, Backgrounds, Make Text Larger or Smaller. Others such as in the WWW, as Upgrade Your Browser, Make Strong Passwords, Make a Bookmark etc. All-in-all there are 37 training videos produced by Google to assist in learning basic computer to digital photos, sound, and much more. Each video is very easy to follow along and learn at one’s own speed. One I really like is the “How to Unsubscribe to a Newsletter” sent by email subscription. It is easy. You send your parents the training video that matches their problem or program they want to learn.

I call this new GOOGLE TECH SUPPORT a “Post Christmas” must have for everyone. I will be within these 37 videos even you will find something you didn’t know or have forgotten how. Best of all, it is free with no scams attached.

For peace of mind go here to check out Google’s new TECH SUPPORT video training: http://www.teachparentstech.org

-30-

Gregory West is a Mac Instructor for Lambton College.
He is also Webmaster at Central United Church, the home of Sarnia’s new
Community Computer Training Centre at: http://goo.gl/76H15.
This is free and open to the public as a community service. Learn at your own speed.

Gregory can be reached at: prospector16@gmail.com
For more tips visit his Blog: https://gregorywest.wordpress.com

 

Mac & Chrome Users BEWARE

I have been a Chrome web browser user since day one of it’s inception. Now I have to go back to Firefox browser.

THE REASON WHY: Chrome supports less and less than other browsers, including its OWN GOOGLE GEARS.

THAT IS CORRECT…
GOOGLE DOES NOT SUPPORT ITS’ OWN SOFTWARE
ON ITS’ OWN BROWSER:
CHROME.

Gears, Docs, Chrome: a nonfunctional combination.

Why?

CLICK HERE TO FIND OUT

The Future of Computers is NO COMPUTERS

Note: This article will appear in First Monday Magazine next month…

The Future of Computers is NO COMPUTERS

By Gregory West

As a computer consultant and instructor I get asked which type of computer is a good deal and one that will last. As I explain the pros and cons of various computers, I know that they are in for a major change, and very soon computers will be a thing of the past.

We are now racing towards one of the most drastic changes in computer history. Welcome what I coin as: CLOUD COMPUTERS. We have all heard of the “Cloud” that exists on the Internet. Simply put, a “cloud” is a program where you store things such as photos (Flickr or Picasa), and videos (YouTube or Vimeo). Of course EVERYONE knows that you can store these on Facebook as well which is also a “cloud” program online.

I know, enough of the mumbo-jumbo computer talk and let’s get to the point.

Google is soon to announce its online operating system. This means you will not use your computer to use programs such as Word or Excel etc. These will be offered free in the new Google operating system. Soon there will be no more need for Microsoft’s XP, Vista, Windows 7, or even Apple’s Snow Leopard. It also means no more complicated computer systems. It will be somewhat like your TV and it will “just work”. You MUST watch this video: <http://bit.ly/91Fnm7googlecomputer> to see how it works.

No, Google’s new online operating system will not replace Apple or Microsoft systems just yet. However, this is a start to a very interesting future that is quickly unfolding before our very eyes. This new online operating system idea will virtually change the need for a computer. All we will need is a device that has a browser like Internet Explorer, Firefox, Safari, or Chrome. These will connect you to your online computer system.

Just think, many of us have been doing this for sometime now and not paying much attention…When you go online with your Smart Phone you are using a “Cloud Computer”. It can only get easier and better and less expensive. A full report on how this works is found here: <http://bit.ly/azhyJ6cloudcomputers>

George Orwell predicted 1984 as the year of “Big Brother” and I say that 2011 is the year we see “Cloud Computers”…I can’t wait.

[bi-line]
Gregory West is a Mac Instructor for Lambton College. 
He is also Webmaster at Central United Church, the home of Sarnia’s new 
COMMUNITY Tech School at: <http://central-united-church.org/news&gt;. This is free and open to the public as a community service.

Gregory can be reached at: prospector16@gmail.com
For more tips visit his Blog: https://gregorywest.wordpress.com

TAKE THE TIME TO WATCH THIS MUST-SEE VIDEO

MAKE FIREFOX FASTER – It really works…

Internet Explorer Browser logo

IE Browser

I admit to never being an IE browser fan. In fact, back in the day, I used Netscape. Well that is until Netscape 7 began to slow down and lose the browser war against IE

firefox browser

Firefox Browser

Is history repeating itself now with Firefox. Everyone is currently complaining about how slow Firefox has become.

RESULT: Firefox is now running slow…Just like the old Netscape.

HELP HAS ARRIVED and it REALLY WORKS:
3 steps listed below
to make your Firefox FASTER…

Here’s 3  easy steps for broadband people that will really speed Firefox up:

1. Type “about:config” into the address bar and hit return (where it says http://). Scroll down and look for the following entries:

network.http.pipelining network.http.proxy.pipelining network.http.pipelining.maxrequests

Normally the browser will make one request to a web page at a time. When you enable pipelining it will make several at once, which really speeds up page loading.

2. Alter the entries as follows:

Set “network.http.pipelining” to “true

Set “network.http.proxy.pipelining” to “true

Set “network.http.pipelining.maxrequests” to some number like 30. This means it will make 30 requests at once.

3. Lastly right-click anywhere and select New-> Integer. Name it “nglayout.initialpaint.delay” and set its value to “0″. This value is the amount of time the browser waits before it acts on information it receives.

If you’re using a broadband connection you’ll load pages MUCH faster now!
(from CNET.com)

Video Not Working On Google’s Chrome Browser

If you own a Macbook and are running Snow Leopard I can guarrantee that you cannot watch video using the Google Chrome web browser.

I have posted the question in many Google forums challenging Google employees to explain the “WHY NOT” or “HOW COME”.

If I do get an answer to why we Apple users cannot watch video on that browser it will be posted here. In the meantime it is back to ole Safari because Firefox is waaaaaaaaaaaaaay toooooooooo sloooooooooooooooow now. I am not fussy on Safari but what can I say that hasn’t been said about Safari.

Stay Tuned…as they say…

Google Chrome Help – VIDEO PROBLEM SOLVED

For the past while I believed there was a problem with Chrome browser playing flash, especially video.

I WAS WRONG…

CHROME HAS A BUILT-IN ADOBE FLASH PLAYER

Flash video will not play on Chrome, only Audio – Google Chrome Help.

Google CANNED Signatures

Now you can send email with CANNED RESPONSES…

This is handy for those who have to answer lots of emails with the same subject and answer: