New Google Search Series

This is a change from my normal blog. This time the article(s) and videos are in the LambtonShield online newspaper.

I am doing a 3 part series on the new Google Search. This is also part of a live presentation I am doing for the Sarnia Computer Users’ Group in Sarnia, Ontario.

CHECK OUT THE VIDEO AND ARTICLE: CLICK HEREgoogle search

 

“The technician set up my laptop, now what do I do?”

NOTE: THIS ARTICLE CAN BE REPRODUCED

BY GIVING ACKNOWLEDGMENT TO THE AUTHOR.

“The technician set up my laptop, now what do I do?”

By Gregory Westdionsaur and kid in costume

Ah, the wonderment of getting a new computer. No more having to watch others show off their computer skills as they demonstrate their new digital slide show, or listen about how they talk with relatives across three oceans for hours at no cost. With your new computer you are ready to join the online communities around the globe.

Three gigabytes of random access memory, five hundred gigs of hard drive, a one year subscription to some antivirus / malware protection software utility and you are “good to go,” says the clerk in the computer store.

“But does it come with a manual,” you ask?

“The manual is in the OS software,” the clerk says as he gets you to sign his copy of the credit card slip. “Have a nice day,” he hollers as you lug computer through the doors towards home.

“Ya right,” you mutter under your breath.

So many choices, too many decisions, but at least you finally got it home. Once you open the lid and go to turn on the new computer you realize that you have no idea what you are doing. In fact, you don’t know a gigabyte from a Tyrannosaurus Rex, and you couldn’t care less. All you want is to on the Internet and check your email, surf some websites and maybe learn how to get those 265 photos from your digital camera.

“So now what,” you say aloud to yourself? “Where do I begin, you ask your dog in desperation as she gives you that puzzled look?

There is an easy way to learn the various computer functions you need to catch up with your computer geek of a neighbour. First, you can take a formal course at your local college. These courses usually range from beginner to advanced. You can also take online courses (courses offered over the Internet), but this takes a special skill, as many people are not used to working alone and need to get out into a classroom setup with real humans. You can also join a local computer group. Here you will find people with similar interests who provide various seminars on tech-related issues.

I have been on a computer since 1972 where an IBM System/360 Operating System was the popular system in data processing centres. Over the years I have received computer training from all methods mentioned about. In fact, today I am taking two computer courses from books that came with DVD training programs.

However, if you simply need to know one certain function on the computer, learn a software program, or how to troubleshoot a problem in your computer, I suggest Google’s YouTube videos. Computer instructors, tech companies, libraries, schools and many knowledgable individuals upload training videos to YouTube. Here you not only get free training, but targeted training. For instance, if you need to know how to install a USB flash drive in Windows 7, you simply go to youtube.com on the Internet and there will be many videos to help you through this process.

One tip for searching within YouTube for help, try using the term: “tutorials” with your search. Sometimes this will give you a full training course on the particular subject you are interested in learning. I use YouTube all the time when I need help with a particular computer program. But it doesn’t stop there either. I wanted to learn how to winterize my RV and save the hundred dollar fee, so I searched for videos on YouTube and have winterized my own trailer ever since for only the cost of antifreeze.

You can get free training from the best of both worlds. If you are new to the computer, YouTube videos will help you get an idea what you are up against, but what if you still need the help of a human. Central United Church operates a free computer drop-in training centre where you can get free help on any computer-related issue. Since September 2010 over two-hundred people have found this training centre an excellent way to learn at one’s own speed. The only cost is a food item to donate to the Food Bank. For more info: go to the website ( http://central-united-church.org/training ) or phone: 519 344-4561.

[bi-line]

Gregory West is a Mac Instructor for Lambton College.
He is also Webmaster at Central United Church, the home of Sarnia’s new
Community Computer Training Centre at: http://goo.gl/76H15.
This is free and open to the public as a community service.

Learn at your own speed.

Gregory can be reached at: prospector16(at)gmail.com

Your Parents Now Have a Laptop? Good Luck!

Santa Brought Your Parents

A Laptop! Oh No?

By Gregory West

Don’t read any further, unless you need to “Teach your parents well…”

I have always enjoyed seeing people get computers for the first time. Although it is hard to detect the look in their eyes: horror or excitement.

My first computer was in 1972, it was the size of a house, well not really, but close. It was a beast of a machine, an IBM 360 located in the data centre where I worked as a keypunch programmer. My first home computer was in 1984, a Mackintosh desktop, much smaller but not easier to use. It had no help buttons as it came with an extra box of instructional manuals. I couldn’t call others for help because hardly anyone had a home computer back then. Some people still experience huge learning curve with their first computer.

Your parents and/or grandparents may get their first computer from Santa this year…look out!  Your life will never be the same. Guess what they probably know where you live. They know your home and cell phone number. They even have your work phone number. They may have mastered the art of texting. You cannot escape from the proverbial: “How do I do this?”

I know people who literally hide. They screen calls. They turn out lights and read from the reflection of their computer screens or light candles fearing a drive-by from parents. All in an effort to evade the constant cry for tech help from relatives who want to learn but cannot figure it out alone.

Sure, we must admit it is fun at first. Seeing them slowly getting the gist of how to send and receive an email. The look in their eyes when they perform their very first Google search. This is all well and good, and even sort of healthy. But when you leave them home alone, that is when it starts. The constant queries begin like this:

Parent: “HELP me.”

You: “What did you do?”

Parent: “Nothing, I didn’t touch a thing. The computer won’t do anything.”

You: “Did you reboot the computer?”

Parent: “Do what?”

You: “Restart your system.”

Parent: “Do I unplug everything?”

You: “Never mind, I’ll be right over, AGAIN.”

It won’t stop here with one visit. Now they really start seeking you out…STOP! Wait a minute. This is our parents we are talking about. The ones who asked Santa for that computer, the same one we talked them into asking Santa. Now it is our moral duty to stand up and be counted, to come to their rescue. We are like super sons and daughters. But how can we accomplish this almost impossible task and keep our sanity?

Never fear, Google is here. Google realized this is a massive problem for many siblings and most just don’t have the time to help and designed free training videos.

Introducing: “Send your parents A TECH SUPPORT care package.” from Google. No, this is not a scam, it for real. As of this writing 13,999 parents have received this care package. Ok, I can hear the questions: ”What is it”?

Google’s TECH SUPPORT is your “saving grace”. And to be honest, you might just learn some tips and tricks yourself from these videos. Here’s how it works:

There are five categories: BASICS – WWW – COMMUNICATION – MEDIA – FINDING INFORMATION. Within each category you find real help video topics in the BASIC as Copy & Paste, Screensavers, Backgrounds, Make Text Larger or Smaller. Others such as in the WWW, as Upgrade Your Browser, Make Strong Passwords, Make a Bookmark etc. All-in-all there are 37 training videos produced by Google to assist in learning basic computer to digital photos, sound, and much more. Each video is very easy to follow along and learn at one’s own speed. One I really like is the “How to Unsubscribe to a Newsletter” sent by email subscription. It is easy. You send your parents the training video that matches their problem or program they want to learn.

I call this new GOOGLE TECH SUPPORT a “Post Christmas” must have for everyone. I will be within these 37 videos even you will find something you didn’t know or have forgotten how. Best of all, it is free with no scams attached.

For peace of mind go here to check out Google’s new TECH SUPPORT video training: http://www.teachparentstech.org

-30-

Gregory West is a Mac Instructor for Lambton College.
He is also Webmaster at Central United Church, the home of Sarnia’s new
Community Computer Training Centre at: http://goo.gl/76H15.
This is free and open to the public as a community service. Learn at your own speed.

Gregory can be reached at: prospector16@gmail.com
For more tips visit his Blog: https://gregorywest.wordpress.com

 

Flash is BACK

FLASH is back working on CHROME

No word from Google as they may be testing html5???

Flash not working. – Google Chrome Help.

Windows Live shares your Messenger contacts

I do not use Windows except for teaching purposes. My OS flavours are: Ubuntu and Snow Leopard.

Microsoft Drops the Ball AGAIN - come on guys!

WARNING: MICROSOFT FAILS SECURITY TESTS AGAIN…

click here for details:
Windows Live shares your Messenger contacts.

Super Sam Series Training Video

Stay tuned – more to come.

Just wait until Super Sam hits the waters in his canoe again.